WeaveWorks Privacy Policy
At WeaveWorks, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how WeaveWorks ("we," "our," or "us") collects, uses, processes, and discloses your information in connection with your access to and use of our online platform and services, including bespoke textile design and production, yarn sourcing, fabric development, weaving consultation, textile machinery setup, weaving workshops, career placement services for textile professionals, resume building, interview coaching, industry networking events, and talent acquisition.
1. Information We Collect
We collect various types of information from and about you when you interact with our online platform and services:
a. Information You Provide Directly To Us:
- Account Information: When you create an account, register for a workshop, or utilize our career services, we collect information such as your name, email address, postal address, phone number, and professional details.
- Professional and Career-Related Information: For career placement, resume building, and interview coaching services, we may collect your resume/CV, work history, educational background, skills, certifications, professional references, and career preferences.
- Textile Project Details: For bespoke design, fabric development, or consultation services, you may provide specifications, designs, material preferences, and other project-related information.
- Communications: When you communicate with us via email, phone, or through our platform, we collect the content of these communications.
- Payment Information: For paid services, we collect necessary payment details, though actual processing is often handled by third-party payment processors. We do not store full payment card details on our servers.
b. Information Collected Automatically:
When you visit our online platform, we may automatically collect certain information about your device and usage:
- Log Data: This includes your Internet Protocol (IP) address, browser type and version, operating system, referral source, pages viewed, time spent on pages, access times, and dates.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience, analyze trends, administer our site, track users’ movements around the site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: To deliver our textile manufacturing and career solutions, fulfill your requests for services (e.g., bespoke designs, workshop registrations, job placements), personalize your experience, and continuously improve our offerings.
- Communication: To communicate with you about your account, inquiries, services, updates, promotional offers, and industry news that may be of interest to you.
- Career Matching: To match textile professionals with suitable employment opportunities, facilitate resume building, interview coaching, and talent acquisition processes.
- Payment Processing: To process payments for services, though actual payment details are handled by secure third-party processors.
- Analytics and Research: To understand how users interact with our online platform, perform research and analysis to improve our services and identify trends.
- Security and Fraud Prevention: To maintain the security of our online platform, prevent fraud, and enforce our terms and conditions.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., payment processors, hosting providers, analytics providers, email delivery services). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Clients and Employers: For career placement and talent acquisition services, we will share relevant professional information (e.g., resume, profile details) with prospective employers and clients, strictly with your consent.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
4. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided in the "Contact Us" section below. We will respond to your request within one month.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer necessary to retain your information, we will securely delete or anonymize it.
6. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Third-Party Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
WeaveWorks
345 Queen Street West, Floor 2
Toronto, ON, M5V 2A4
Canada